Thank you for shopping with Velmont Jewellery.
Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
Orders within India are generally delivered within 3–7 business days after dispatch.
Delivery times may vary depending on the destination, courier service, weather conditions, public holidays, operational delays, or circumstances beyond our control.
Shipping Charges
Applicable shipping charges will be displayed during checkout before the order is completed.
Any free-shipping offer will be subject to the conditions displayed on our website at the time of purchase.
Order Tracking
Where tracking is available, tracking details may be provided after the order has been dispatched.
Customers can use the tracking information provided by the courier to follow their shipment.
Delayed Orders
If your order has not arrived within the expected delivery period, please contact Velmont Jewellery at:
Phone: +91 78954 93179
Email: velmontjewellers@gmail.com
Please keep your order number available when contacting us.
Incorrect Shipping Information
Customers are responsible for providing accurate delivery information during checkout.
If an order cannot be delivered because of an incorrect, incomplete, or unavailable address or contact information, additional delivery charges may apply for re-shipment.
Delivery Attempts
Courier partners may make multiple delivery attempts. Customers should ensure that someone is available to receive the shipment where required.
International Shipping
International shipping is currently not available unless specifically stated on the product or checkout page.